QR Clarity support
Help with QR Clarity
Find practical guidance, restore a purchase, or send a feature request, workflow idea, or problem report.
Getting started
Camera, photos, and creating QR codes
For camera scanning, confirm that QR Clarity has camera access in iPhone or iPad Settings, then try a well-lit, in-focus code. To scan from an image, choose Scan Photo and select a photo from your library.
When creating a QR code for a photo or document, use an existing HTTPS link to the file. QR Clarity creates a QR code for that link; it does not upload, host, or change access to the file.
History and purchases
Export limits, trial access, and purchases
Free history keeps 30 records and can copy or export the newest 10. Trial and Plus expand history to 1,000 records and enable full copy, CSV, and JSON export.
To start an optional trial, use Start Trial in the app. If you already purchased Plus, choose Restore Purchase while signed in with the Apple ID used for the purchase. If restoration does not complete, send the details below without including purchase credentials.